Personal Support Worker

The Personal Support Worker (PSW) in provides a range of health care services in a variety of settings: long-term care facilities; in the community for home care providers; in adult day programs; supportive housing settings; group homes; hospitals; educational facilities and; many other settings.

The range of services provided by Personal Support Workers depends upon the individual needs of each person they support. Services include:

• Home management (Such as shopping, house cleaning and meal preparation)

• Personal care (such as dressing, personal hygiene, mobility and other routine activities of living in accordance with the Regulated Health Professions Act);

• Family responsibilities (such as routine care giving to children)

• Social and recreational activities.

PSWs work in long-term care facilities, for providers of home care services giving care to clients living their own homes in the community, in supportive housing settings, group homes and hospitals. PSWs also provide services in adult day programs, educational facilities and many other settings.

The PSW is an unregulated health care worker. There is no registration examination for the Personal Support Worker. There is no regulating body for graduates, however, the scope of practice is determined by the Regulated Health Professions Act.

PSW certificates are issued by the training institution.

PSW training is offered by Ontario Community Colleges , Registered Private Career Colleges , Adult Education divisions of some Boards of Education and not-for-profit organizations. All organizations providing this training base their programs on the document " Personal Support Worker Training: Outcomes and Module Outlines " which is published by the Ontario Community Support Association (OCSA).

The PSW training is arranged in modules with two official exit points:

• Personal Attendant - Completion of the first seven modules; responds to the needs of attendant care workers and the client/consumers they serve who wish to be active in directing their own care, and in training attendants to meet their individual needs; students who wish to confine their role to basic homemaking may also exit the program after the first seven modules.

• Personal Support Worker - Completion of the entire program; responds to the needs of workers who require the full range of training to work with clients who have a wide variety of individual needs and varying degrees of ability to direct their services.

The PSW program is of 640 hours (6 months) in length (excluding books). The training includes practical work experience.

The salary for PSWs depends on the employer and setting. It ranges from approximately $11.00 per hour to approximately $15.00 per hour. Many PSW positions are casual or part-time.

Student comprehension of theory and clinical skills will be evaluated on an ongoing basis through written examinations, and evaluation of practical skills. A passing grade of 60% is required in all Modules.

Career Opportunities

The Personal Support Worker Program is designed to give you the skills required to provide personal support services to clients of various needs and compliment the roles of those working in the fields of nursing, social work and professional health care providers.

You will be employed to provide services to:

• clients and their families in their homes

• clients in long-term care facilities, retirement homes, community programs, rehabilitation centers and hospitals

The program consists of a series of theory based courses which will provide the student with a solid knowledge base of their clientele's needs and practical experience to expose them to their various work environments.

Admission Requirements

• A Completed Medical Form prior to entering the clinical and/or community component;
• A current Standard First Aid & Basic Cardiopulmonary Resuscitation (CPR) certificate prior to clinical and/or community experience.
• Applicants should have a Secondary School Diploma or qualify for mature student status with equivalent comprehension.
• Previous experience is not a requirement but is considered as a asset.
• Proficiency in the English language both oral and written, sufficient to communicate with members of the health care team, the client or resident, is essential.
• Individuals must possess good health, good grooming, dependability and empathy.
• Criminal Record Check
• TB Skin Test
• Up to date vaccinations
• Students participating in the practical experience may be required to meet the medical requirements of the staff at the facility and/or agency where the clinical experience takes place.

Clinical Placement

The student who is exiting at the personal support Worker (PSW) level must complete 300 clinical placement hours. These hours are in both community and facility settings under the supervision of a preceptor and/or a instructor.

Program Outcomes

• To understand the concept of individuality and develop effective communication and interpersonal skills.
• To develop an understanding of the role of the PA/PSW in the health care field.
• Recognize legislation relevant to the health care industry.
• Practice measures which promote a comfortable and safe environment for both consumer/client and the health care worker.
• To acquire and apply knowledge of how the musculo-skeletal system works and proper lifting/transfer skills to maintain both consumer/client and worker safety.
• Identify the forms, signs and characteristics of abuse and the health care workers responsibilities in these situations.
• To identify and develop safe home management skills.
• To demonstrate the ability to assist with household activities and meal preparation in accordance with consumer/client preferences, comfort and safety.
• Demonstrate the knowledge and skills required to assist the consumer/client with personal activities of daily living in a safe and supportive manner.
• Develop the skills to assist the family while respecting the roles and relationships of the individual members.
• Recognize the role of the PSW in providing assistance with medications under the direction and monitoring of a health care professional.
• To develop an understanding of the impact of life threatening conditions, grief and palliation on the individual and family.
• To acquire the knowledge of the different disease processes affecting the individual and how to provide the personal care and assistance to help keep the individual safe and comfortable while promoting independence.

Recognize and develop an understanding of the behaviors or changes in behaviors relating to psychiatric illness and cognitive impairment.

Java Programming

Standard First Aid and CPR Course

Course Highlights:

Participate in a fun, interactive learning environment

Learn simple techniques for First Aid and CPR (Cardiopulmunary Resuscitation)

Learn safety and healthy lifestyle choices which are key to illness and injury prevention

A1-Global Instructors individualize the training and provide continuous feedback which increases skill retention so that participants are more likely to feel prepared to apply skills in an emergency situation

Course Prerequisites:

None necessary

Course Materials

First Aid: The Vital Link Manual

Certification Card

The Course Covers:

The Emergency Medical Services System

Emergency Action Principles

Airway and Breathing Emergencies

Cardiovascular Emergencies/Strokes

CPR/AED (Automated External Defribillation)

Bleeding Management and Shock

Secondary Survey

Preventing of Disease Transmission

Injuries to the Head and Spine

Musculoskeletal Injuries

Sudden Medical Conditions

Poisons, Substance Abuse and Misuse

This program is of 13 hours in length. The training includes practical work experience.

Bridging to Personal Support Worker Program

We've developed this bridging program to meet the training needs of existing Home Support Level II health care workers who have training and certification as auxiliary care providers. This program will build on the skills you currently possess and span the gap to the new level of care provider, the Personal Support Worker. The knowledge and skills offered would be new information that you did not receive in your prior training. Upon successful completion of this course and the required clinical hours, you will meet the program outcomes of the PSW as approved by the Ministry of Training, Colleges and Universities.

The PSW program is of 285 hours (3 months) in length. The training includes practical work experience.

This program is of 45 hours in length. The training includes practical work experience.

COURSE OUTCOMES:

Upon successful completion of this course, students will be able to:

1. generate submission reports, remittance advice reports, reconciliation reports, billing inquiry reports, transaction inquiry reports and outstanding billing reports
2. identify claim errors and how to correct them
3. explain Electronic Data Transfer (EDT) set up, submissions and required maintenance
4. explain the billing process, service codes and diagnostic codes
5. identify specialty codes and the appropriate specialization
6. set-up billing macros

Medical Transcription Course

Medical transcription courses here teach students how to transcribe doctors' dictation into documents. Our working medical transcription course graduates come from many backgrounds: factory worker, stay-at-home-mom, admin secretary, massage therapy, RN and lab supervisor, to name a few. Our medical transcription training includes practice prepared by doctors so students become familiar with how dictation really sounds.

A medicaltranscription career is for those with a high level of attention to detail in often complex situations dealing with people's health and recovery. The aging population and better medical technology has fueled huge growth in this area. Medical transcribing is a particularly flexible career that lends itself easily to many different work styles. MedicalTranscription programs feature extensive training in medical terminology and basic medical techniques. The second phase of the program includes intensive training on the use of medicaltranscription technology and practical exercises geared toward increasing the speed and proficiency in the use of this technology.

This program is of 45 hours in length. The training includes practical work experience.

Medical Terminology Course

Every profession has its jargon, a specialized language that allows for quick, efficient communication between members of the same profession while minimizing the potential for misunderstandings. Jargon is not unique to professions. Have you ever tried to understand two teenagers talking to each other Adolescent slang serves some of the same purposes as a professional jargon including identifying "insiders" and excluding "outsiders". However, it is in everyone's interest to be an insider when it comes to medical terminology, the jargon of medicine. Being familiar with medical words makes your visit to the doctor less intimidating and, more importantly, enables you to make sound decisions about your health care in consultation with your family physician.

Medical terminology is a specialized language used by health care practitioners. And, just like a foreign language, it has its own vocabulary and ways of stringing together words in an acceptable, i.e., understandable to everyone, format. But, unlike a foreign language, you come across medical terminology every day in magazines and newspapers with articles about new drugs, diets, new medical treatments and on television medical dramas.

Who else may find this course useful Applying to a medical professional school or recently accepted to one: medical, nursing, physical therapy This program will provide you with a head start in learning "medical lingo". Are you an attorney or legal assistant specializing in personal injury What an advantage to be able to better communicate with clients and physicians! Work for an insurance company Need I say more!

In this course you will learn approximately 300 words. This may seem like a lot, but it is only a fraction of the words you would learn in a full academic course in the subject. However, the goal is not to learn a bunch of new words to impress your friends, but to learn the basics of what makes up medical terms so you can not only use and understand them yourself, but be able to recognize and learn new terms when you come across them in the future. Most of all, believe it or not, you are going to have fun! Many medical terms have interesting, even weird meanings or stories behind their evolution as words.

This program is of 45 hours in length.

English as a Second Language Course

This course will improve your communication and writing skills for the Canadian environment. Learn to express yourself clearly and confidently. Become familiar with the English phonetic system and learn to correct your specific English pronunciation difficulties.

This program is of 40 hours in length.

International English Language Testing System

This course f ocus on the four main skills tested (listening, speaking, reading and writing) and familiarise you with the format of each section. It develop strategies for dealing with each paper and focus on the main parts of the interview

This program is of 40 hours in length. The training includes practical work experience.

Test of English as a Foreign Language

Our 40-hour intensive TOEFL test course held over 10 Saturdays helps you increase your skills in reading , listening , writing , and speaking . As TOEFL specialists , we create a positive and nurturing learning experience where you reach your potential and take your TOEFL test with confidence , a positive attitude , and highly developed skills .

In small classes you learn secret tips and acquire valuable tools that will help you get a passing score the first time you write your TOEFL . Since writing the TOEFL test is challenging and you are investing a great deal of your money, time and effort, you want to make sure that you are well prepared before taking your TOEFL test so you pass the first time you write. You enjoy the experience of learning through fun and games and stay motivated working with an outstanding teacher.

This program is of 40 hours in length.

Grade 1 to 12 Study Help and/or Exam Preparations

This help is availale to any high school kid at a charge of $20 per hour.

Why is eCommerce important to small businesses?
Electronic commerce is more than selling goods and services online; it's using online resources and tools to do business better - more efficiently and productively. It's about making and saving money online.

This course is for anyone interested in exploring eCommerce. You don't have to be a computer expert! It's helpful to have some basic computer skills, including keyboarding and mouse operations and to have some knowledge of Internet browsing.

This program is of 120 hours in length.

Session 1:
Who is using eCommerce and how
Learn to critique electronic commerce websites
Understand how the Internet can be used as a research tool

Session 2:
Decide if you really need a website
Identify stages of website development
Identify options for hosting websites
Explore multimedia enhancements for websites

Session 3:
Identify several techniques for promoting websites
Use log analysis to see who visits a website
Identify strategies for dealing with business email

Session 4:
Further define your goals using the Internet in your business
Identify components of a business plan for eCommerce

Web Designing Course

This web design course is a very comprehensive, detailed online course that teaches how to plan, organize, and create a web site from start to finish. The course places a heavy emphasis on individual page design and layout. Using some very powerful techniques taught in this course, you will learn how even the most simplest of pages can be arranged to look more appealing and professional! By the end of this design course, students will have created a well-designed web site while having fun along the way. This course is recommended for those who want to:

• Develop or improve their web design skills
• Improve their personal web site
• Enhance their web site to advertise their web developer services

Students will learn how to develop a site specification that serves as a roadmap while designing their website and can be used as a negotiating tool for potential clients.

Each week students will create a web page that integrates the many topics covered in the textbook and lectures. They will also update pages created during previous weeks to conform to the current lesson, resulting in a polished web site. Some of the things discussed in this course are: planning (what to do before you even start writing code!), site structure, page layout, the home page, presentation, (which includes designing for different screen resolutions), printing, navigation, the cache, images, content, fonts, and much more.

Students desiring to learn the difference between good vs. not-so-good web design should find this course challenging, yet informative and fun! If you are considering web design as a career choice, this class will help you get started.

This program is of 40 hours in length. The training includes practical work experience.

AUTOCAD Training

A1-Global offers top quality AutoCAD training with a unique combination of great instructors, delivery options, and a learning environment that clearly distinguishes it from other companies. Our AutoCAD training allow theoretical concepts to be reinforced with extensive hands-on labs. The design of our AutoCAD training allows us to offer both standard and custom courses that meet our client's needs.

This program is of 40 hours in length. The training includes practical work experience.

C++ programming Training

A1-Global offers top quality C++ training with a unique combination of great instructors, delivery options, and a learning environment that clearly distinguishes it from other companies. Our C++ training allow theoretical concepts to be reinforced with extensive hands-on labs. The design of our C++ training allows us to offer both standard and custom courses that meet our client's needs.

This program is of 40 hours in length. The training includes practical work experience.

ACCPAC Simply Accounting

In this course, using the Simply Accounting software to achieve an understanding of the inventory and job cost modules, you will learn how to plan, design and implement a new accounting system for a small business, how to convert a company's manual system to a computerized system, and how to create and add new company files and accounts through menus and icons in the Windows environment.

The course is of 40 hours in length. The training includes practical work experience.

Basic Computer Course

These courses are held during the vacations and are suitable for anyone who has not used a computer before. You will learn how to send and read e-mails, use the Internet and do some word processing.

A very popular course for people who do not use computers in their work but would like to learn. It includes basic keyboard skills, changing passwords, reading and sending e-mail messages, using the World Wide Web.

The course is of 40 hours in length. The training includes practical work experience.

Advanced Computer Course

This course is directed to the student who has basic knowledge of computer operation and terminology.

The course is of 40 hours in length. The training includes practical work experience.

Combo of CC101, CC201 and SACC Courses

This course (comprises of Basic Computing, Advanced Computing and Simply Accounting courses) is of 120 hours in length. The training includes practical work experience.

MICROSOFT WORD FOR WINDOWS - Advance

This instructor-led course is designed to build your skills with advanced features of Microsoft Word. This course teaches you how to work with charts, collaborate with others, create documents for the Web, create forms, form letters and labels, making information in a longer document accessible by adding bookmarks, table of contents, and indexes, increase efficiency.

This Online course is available to you for three months.

MICROSOFT WORD FOR WINDOWS - Basic

Introduction to Microsoft Word and word processing, creating documents, modifying and spell checks, editing and formatting, proofing, wizards, clip art, and word art, professional documents, footnotes, tables and styles, introduction to desk top publishing and creating newsletters, newspaper columns and graphics.

This Online course is available to you for three months.

MICROSOFT EXCEL FOR WINDOWS - Basic

Prerequisites

Students should have a basic knowledge of computers and experience in navigating around the Microsoft Windows

environment. Prerequisite skills include the ability to launch programs, open and save documents. Prerequisite course (or equivalent knowledge): Computer Literacy Using Windows XP

Description

This course provides competency in creating workbooks, modifying worksheets, formatting worksheets and printing

worksheets. This course also provides competency in creating and editing formulas, working with basic functions and the Function Wizard, applying text attributes and other formatting characteristics, creating workbooks from templates, using styles, adding worksheet backgrounds, applying AutoFormats, and finding and replacing data.

Objectives

By the end of this course, you will be able to :

• enter information in a basic spreadsheet
• modify a worksheet
• perform calculations
• format a worksheet
• develop/format a workbook
• print workbook contents
• customize layout.

This Online course is available to you for three months.

MICROSOFT POWERPOINT FOR WINDOWS - Basic

Prerequisites

Students should have a basic knowledge of computers and experience in navigating around the Microsoft Windows environment. Prerequisite skills include the ability to launch programs, open and save documents. Prerequisite course (or equivalent knowledge): Computer Literacy Using Windows XP.

Description

In the past, you have used paper-based overhead systems to give presentations. Now, you want to upgrade those presentations to an electronic format. You can use Microsoft? Office PowerPoint 2003 to give electronic presentations. You will create effective basic Microsoft Office PowerPoint 2003 presentations for delivery in front of an audience.

Objectives

By the end of this course, you will be able to :

• manipulate an existing PowerPoint presentation
• begin creating a presentation
• format text slides
• add tables to a presentation
• chart data in a presentation
• modify objects on slides
• add images to a presentation
• prepare to deliver a presentation

This Online course is available to you for three months.

MICROSOFT POWERPOINT FOR WINDOWS - Advance

Prerequisites

To ensure your success, we recommend that you have taken the courses or possess equivalent knowledge. Windows Introduction, Microsoft PowerPoint: Level 1. Web browsing experience is also strongly recommended.

Description

As a Microsoft Office PowerPoint? 2003 user familiar with the basics, you're able to convey information clearly without much glitz. That's okay, but you can do better?audiences expect more than the basics. In this course, you will enhance presentations with features that will transform basic presentations into those with a powerful means of communication. You will use Microsoft? Office PowerPoint? 2003 features that draw, animate, and format presentations with professionalquality content such that they may be communicated to a wide variety of live, remote, and self-service audiences.

Objectives

By the end of this course, you will be able to :

• create a design template
• create organization charts and diagrams
• add special effects to a Microsoft? Office PowerPoint? 2003 slide
• create a Web-based Microsoft? Office PowerPoint? 2003 presentation
• use a Microsoft? Office PowerPoint? 2003 presentation for collaborative workgroup review
• use functionality that will enable you to deliver live, self-service, and online presentations.

This Online course is available to you for three months.

MICROSOFT ACCESS FOR WINDOWS - Basic

Course Description

This course teaches students how to create template-based databases, create blank databases, and create tables in Table Design view. Students will also learn how to sort records by multiple fields, find records, and filter by selection. This course teaches students to design queries in Query Design view, add a calculated field to a query, and create forms and reports. Students will also work with form sections and add graphics to forms.

Prerequisites

Students should have a basic knowledge of computers and experience in navigating around the Microsoft Windows environment. Prerequisite skills include the ability to launch programs, open and save documents.
Prerequisite course (or equivalent knowledge): Computer Literacy Using Windows XP.

Learning Outcomes

By the end of this course, you will be able to:

? Understand Database Fundamentals

? Examine Access Objects

? Create Databases and Tables

? Work with Table Records

? Work with Table Structure

? Locate Information

? Use Select Queries

? Create and Use Forms

? Create and Use Reports

This Online course is available to you for three month.

MICROSOFT ACCESS FOR WINDOWS - Advance

Prerequisites

Students should have a fundamental knowledge of Access or have taken the Access Level 1 course.

Description

This course provides competency in creating and using forms, creating and using reports, using data access pages,

exporting data, and managing databases.

Objectives

By the end of this course, you will be able to :

? Create and Use Forms

? Create and Use Reports

? Use Data Access Pages

? Export Data

? Manage a Database

This Online course is available to you for three months.

English Proficiency Test

This test is a prerequisite for certain courses and if you have been asked to take this test please do so now.

MICROSOFT EXCEL FOR WINDOWS - Advance

Prerequisites

Students should have a fundamental knowledge of Excel or have taken the Excel Level 1 course.

Description

This course provides competency in organizing and consolidating data from multiple worksheets, adjusting the screen

display, working with advanced functions, using advanced formatting features, using advanced print options, filtering data, using comments, naming worksheet ranges and formulas, creating and modifying charts, protecting data, importing and exporting data, saving worksheets and workbooks as Web pages, and publishing worksheets and workbooks to the Web

Objectives

By the end of this course, you will be able to :

? Work with Multiple Worksheets

? Adjust the Screen Display

? Work with Advanced Functions

? Use Advanced Print Options

? Filter Data and Using Comments

? Work with Names

? Work with Charts

? Protect Data

? Use Basic Integration and Web Features

This Online course is available to you for three months and is going to cost you $199.